Accommodation listing for Albergue Municipal de Logroño in Logroño on Frances.
Address: C. Ruavieja, 32, Logroño
Phone: 941 24 86 86
Website: https://www.alberguescaminosantiago.com/albergues/albergue-de-peregrinos-municipal-de-logrono/
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Horrible, horrible, horrible man working there checking people in. I checked in and gave him the €10, five mins later he then insisted I hadn't paided. The then screamed at me, threw things, grabbed my arm and made me cry till I had to borrow cash of other people to pay twice because I had already given him all my cash. I later found out he had done the exact same thing to two other pilgrims staying there that night. If this is a scam he is pulling on honest pilgrims, then is is not at all the Camino way. ****Update. I later showed this to another man working there and he was very shocked and sorry. He gave me the money back
As good as any other albergue - clean, sturdy beds
Clean. Super warm and welcoming volunteers. There’s a cute patio and a cold fountain to soak your feet. We were going to stay at a different alburgue but that place was not very good so we left and were so glad we came here instead. Nice play ti stay the night!
Really nice albergue, the kitchen is well equipped
The hostel itself is ok for a public hostel. Clean, showers were fine. The rooms were particularly crowded with little ventilation, and they cancel your reservation if you don’t arrive by 2pm (which is problematic given that the walk from Los Arcos that day is nearly 30km which means you have to leave at around 5am if you’re to make it) which may put some people off. The main problem we had is how the staff treated us. The hostel has many signs saying that check out is between 6am and 8am. We planned to leave around 7:45am given our long trek the day before. As we were packing at around 7:20am, two male staff told us that they wanted everyone out by 7.30am so that they could lock up and go to a cafe before they cleaned. Obviously we did not know this in advance, especially given all the signs said that checkout was 8am. As we were rushing to pack our belongings to be out as close to 7.30am as possible (no time to shower) they were extremely rude, argumentative and quite aggressive and intimidating. They made us feel as though we had done something wrong, when we hadn’t. They told us it “wasn’t a hotel” and refused to acknowledge all the signs which clearly stated the correct checkout time of 8am when we tried to explain what the confusion was. Advice to staff: If you want everyone to leave early so that you can go to a cafe, then either change the signs to say checkout it at 7:30 OR let guests know at check in that checkout is at 7:30 (and to ignore the signs). Also, do not treat people so poorly. We paid to stay at the hostel and did nothing wrong.
