Accommodation listing for Pensión Plaza in Palas de Rei on Frances.
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Good location in the city center with spacious rooms and kind, hospitable hosts. However, the room faces the main square, which can be quite noisy at night—so not great for light sleepers. Most importantly, I was bitten by bed bugs during my stay, and I’m not the only one. Because of this, I can’t recommend the place despite the friendly service.
I don't recommend this place. Anita the owner wasn't very friendly. She could barely speak English and didn't know how to communicate with non-spanish guests. When I arrived at 3pm after a long walk from El Camino and temperature was 40°C ,I went to her address then I found out that she gave me wrong address. Again I walked all way back to find another location. Also, her rudeness was very annoying. I mistakenly left my key inside room and called her to come and open the door. She was very rude and constantly speaking Spanish and her body language was very annoying. Also, the place was very noisy , no fan , no fridge. She needs to learn customer service and English.
For 1 night during the camino, it can pass. Otherwise: The room floor not clean, bed cover dirty, bed sheets clean. Bathroom shared with other rooms, shower head not so good, handle broken in the wall. Toilet needs more cleaning. No wifi in the permises No laundry.
The pension appears to have two buildings. I was led to the second building which was a block away tucked in a quiet corner, but still very centrally located. The owner was nice, asked me to message her when I was already nearby so that she could give me directions and meet me at the other building. The room was cozy and clean, bed was comfortable, place was quiet and I had a good night's sleep. Common bathroom was nice and clean. The corridors were a bit dark.
A bit expensive considering the tiny rooms, rock hard mattresses and the lack of a laundry basin and drying rack
