Accommodation listing for Albergue SP 55 by Bossh! Hotels! in Santiago de Compostela on Frances.
Address: Rúa de San Pedro 55, Santiago de Compostela
Phone: 692 41 67 30
Website: https://alberguesp55.com/
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I usually don’t leave negative reviews, but this place needs some notes. There is no reception and all communication is done by email. That can work, but it’s not ideal …especially for foreigners who may need a bit more support. The recommended contact is via phone to a Spanish number, which isn’t always easy or practical when traveling abroad. When I arrived, the bed and wardrobe were dirty, and the hair dryer was broken. I sent messages and emails with photos, but the response I received was simply that it was impossible to send someone to help, and that was it. Other guests here reported having the same issue with getting PIN access and finding their rooms and etc. Could be improved.. Note: the dinner on the table was absolutely nonsense and maybe a wrong message, because I had arrived 2 min before and was completely confused with that reply. Another note: they let people check in at any time, so it’s midnight and 3 people arrived super loudly at the hotel.. weird in my opinion..
This place was cheap and quiet. But no toilet paper in downstairs bathroom and a person without a home seemed to be in the kitchen sorting out his belongings and cigarettes. No one is on site to answer questions. I got information about checking in and leaving my bag, but as soon as I mentioned these problems, my messages were read but not responded to. Also because there are no staff, the rules regarding food and cleanness don’t seem to be followed as closely. The person in the bunk below was loudly eating chips in the room through the night.
No human contact, all communication via WhatsApp telebot. Tried to ask some questions via WhatsApp and had no reply. Kitchen and bathrooms dirty. Bed was comfortable but it was smelly in the room, my bunk mate snored all night and the doors into the bathroom were really loud. Oh, and the kitchen doesn’t have any cooking facilities other than a microwave. No vibe. If you want just a comfortable bed to lay after exploring the city, it’s good. Otherwise, I’d find somewhere else.
Booked 4 bedroom, it was really good after all, even though it was a bit complicated how to get in (all digitalised nowadays), the bed was comfy and it's one of the best quiet nights so far in the hostel! 👍🏽
I had made a reservation through booking. After reading the multiple reports on bed bugs I requested to cancel. Sadly they kept my money. I would have expected more from a place that looks as good as this
