2 / 5 I'll start with the location. Because it is perfect.
Going to the room, it looked really clean, until we came across a cockroach. The staff reaction was that it would be cleaned, knowing cockroaches it is probably still there. The walls are paper thin, I could've kept a conversation with the German girls next door or the Italian couple across the wall. Finally, the breakfast was uninspiring.
Lastly, the service. Patrícia is a ghost, a non existing figure. We only met somebody at breakfast, she was friendly. She also told us that a stamp in our parking ticket would give us a discount, except that there was nobody at the parking garage, so no discount. If you want to park your car just buy it online, it's cheaper.
Thank good the location is good...
2 / 5 I stayed here around Christmas time. The rooms are clean but very small and basic. The area is lovely; old town of Bilbao. The street gets pretty loud but there is good sound proofing in the room.
The WiFi was not working for the first two days we were there. Unfortunately there was nobody there to help us with it and communication on booking.com was not great. There was nobody at all during the time we were there…
The air conditioning did not work great. Luckily the weather was good. I would assume though it would not be great on colder days.
There is a complimentary nespresso and tea selection in the kitchen. However, you have to get water from the room.. there was no water available in the kitchen which was odd.
All in all, I do not think this place good value for money..
5 / 5 Loved this little place which is central to many bars and restaurants. The room was good and had lovely little amenity kits left out. The bed wasn’t amazing but this was more than made up for by the service. We loved the free breakfast the next day with fresh orange juice, yogurt etc. They give a code for after hours access. I recommend this place for Bilbao trips.
5 / 5 I stayed here with my husband, young adult son & daughter for 4 nights.
Excellent location in Casco Viejo with everything just a few feet away.
Pintxo bars on a he street below. The street is very lively at night but the windows are amazingly soundproof.
We stayed on the 4th floor in the Carolina suite: 2 bedrooms: First room: a king size that can be split into 2 twins
Second room: 2 twins that can pushed together or further apart. Living room has a sofa bed which we did not use.
Kitchenette is practical. We enjoyed going to local cafes in the morning for coffees & breakfast which were just around the corner.
The room is very clean and neat with TVs in each room. Free WiFi.
Check in was very easy
I received an email with codes for the main entrance and for the 4th Floor where my room keys were waiting on a tray.
I highly recommend 7Kale for its great location and wonderful room that has everything we needed.
5 / 5 In the heart of the old town but quiet. Breakfast is available until 2300 hours which must be a unique offer. Modern rooms in a high quality historic building. Rooms not large but serve their purpose providing comfortable quarters for tourist weekend. Recommended.