5 / 5 had a wonderful two nights here. so many friendly people, clean rooms, and a nice breakfast spread. the staff was very helpful and the location in the old town was very convenient
1 / 5 This hostel's got a great location, right in the heart of Bilbao, which is super convenient, and the basic breakfast is a nice perk. Plus, the reception guys do try to be friendly. However, that's where the positives end.
The lack of curtains on the beds means zero privacy, and the thin blanket was definitely not warm enough for a December stay. To make matters worse, the heater wasn't working, so the room was freezing. Cleanliness was a major issue; there was dust everywhere. I also woke up with a couple of red marks on my arms, which might be bed bug bites – definitely not a pleasant surprise. The water was cold yesterday and this morning, so I checked out without even getting a shower – super annoying.
Yeah, it's cheap at €77 for 4 nights, but there's no excuse for the lack of cleanliness, potential bed bugs, broken heater, and basic comforts. They seriously need to pay more attention to cleaning and provide warmer bedding.
4 / 5 The location is awesome, you’re a short walk away from the market and several other attractions as well as the tram stop that takes you straight to the Guggenheim. The beds are reasonably comfortable and they have lockers and free breakfast included which for the price is really great. The bathrooms are ok, the showers are not great, you have to leave your stuff in the shared bathroom area or else they’ll get wet which is a bit annoying but not the end of the world. The common spaces are also really great and I think for the price it’s a great deal all round.
4 / 5 The place is okay for the price. The only thing that could definitely be improved is the cleanliness in the bathrooms. Under the showers there was loads of mold which made it pretty disgusting, you need to take flip-flops with you. The positive side of that place is that it is cheap, well located and good for female solo travelers (you can book a female dormitory). There are lockers in the rooms. There is a very basic sweet breakfast included, which is nice. The staff is super friendly and I felt welcomed by them. There is a nice common area on the 5th floor and a terrace. On the ground floor you have a kitchen. Overall, for a few nights not bad.
4 / 5 Very good location in the middle of the centre, nice staff, very varied breakfast included in the price.
The mattress is very thin and it felt a bit like I was sleeping on the floor, and the lower bunk bed is quite cramped.