5 / 5 Outstanding comfort, service, and value just outside Bilbao
I had an excellent stay at the Spirit Hotel Gran Bilbao, and it is easy to see why this hotel is so consistently well rated. Everything works together here: comfort, organization, service quality, and a very fair price–performance ratio.
The rooms are spacious, quiet, and extremely clean, with comfortable beds and a well-thought-out layout that makes both short and longer stays very pleasant. Sound insulation is excellent, ensuring a restful night, which is not always a given in city hotels. The overall condition of the hotel feels modern, solid, and well maintained.
What truly stands out is the professional and friendly staff. From check-in to check-out, the team is attentive, efficient, and genuinely welcoming. Questions are handled competently, recommendations are helpful, and you always feel well looked after without it being intrusive.
The breakfast is another highlight: varied, high quality, and well organized, even during busier times. Everything is fresh, replenished regularly, and presented with care. The hotel also offers convenient parking and good transport connections, making access to Bilbao city center straightforward and stress-free.
Conclusion:
Spirit Hotel Gran Bilbao delivers exactly what discerning travelers appreciate: comfort, reliability, cleanliness, and excellent service, without unnecessary pretension. A highly recommendable choice for city trips, business stays, or stopovers — I would gladly return.
5 / 5 We absolutely loved staying here - amazing staff, helpful but not over solicitous, incredible service, including the most wonderful breakfast buffet. Super comfortable beds & amenities in the bathroom. Super easy to walk into the old city - 10 minutes - and yet, a quiet stay.
For two women travellers we felt very safe and well looked after.
Thank you to Mihaela and ALL the staff.
5 / 5 Thanks Asier for everything!
Madi is super sweet and kind and attentive to details, proactive and super customer approach as well! Lovely to interact with you!
Mil gracias a Irantzu por super amabilidad y atencion al cliente. Con su sonrisa y aproach encantadora te convence a volver! Buen trabajo and keep it up!!👍🏻
Caterina, Maria were going extra mile for being super nice and not to forget Fran for his sweet approach and patience, all over high quality customer service! Armando super nice as well!
And of course Carla and Catarina for all their organizational professionalism!
5 / 5 Our three-night stay at Spirit Hotel Gran Bilbao was wonderful. The rooms were modern, clean, and extremely comfortable, making it easy to relax after long days exploring the city. The staff was consistently friendly and helpful, creating a warm and welcoming atmosphere throughout our stay.
The hotel is packed with great amenities, and we especially loved the gym — it’s newly updated, spacious, and equipped with everything you need for a proper workout. Overall, a fantastic hotel that combines comfort, great service, and excellent facilities. We would happily stay here again on our next visit to Bilbao. Michaela was very helpful. ◡̈
5 / 5 Amazing place to stay. Staff is very helpful and location is great. Breakfast every day is one of the best I had in the hotels. I do recommend this place for everyone. They have nice bar area, nice waiting area in the reception, underground car park... everything you need