Hotel One Shot Tabakalera House

We booked this at short notice as we didn't intend on coming to San Sebastian. The hotel is lovely and we were pleasantly surprised how nice it was. The rooms are spacious and well appointed. They were very clean. The hotel is located adjacent to the main bus station and also railway. It also has shopping close and also convenience stores and also a short walk to restaurants. We really loved our stay and Gabriel who checked us in was really helpful. Stay here if you are in San Sebastian.

My stay at the One Shot Tabakalera Hotel, where I was hosted in the Pavilion in San Sebastián, was absolutely outstanding. The staff’s level of care, attention, and professionalism truly made the difference, especially during New Year’s Eve. Every interaction felt warm, refined, and genuinely thoughtful. The service elevated the entire experience and turned my trip into an unforgettable memory. I highly recommend this hotel to anyone looking for elegance, comfort, and exceptional hospitality.

We stayed here for 2 nights & loved it! We really liked the design of the hotel and the rooms. Very cool. The bed was amazing- large with beautiful towels, linen and THE BEST pillows! There is a kettle and fridge. It is well located for the centre of town, the old town, harbour and especially the train and bus station(virtually next door). We didn’t have breakfast so can’t comment. The staff were very nice. Highly recommend.

During our trip we spent 2 nights in this hotel. My husband and I were impressed by the second level in our room, AC worked just fine, reception personnel was super friendly! Breakfasts were okay, coffee tasted great! I'm having doubts about cleaning though, as after the first night no one seemed to clean the second level and all the cups and garbage stayed the way we left it, but I think that would be deal with have we told the reception. As for the other matters, everything was great, bed was really nice and soft. This hotel has very convenient location: a little walk, and you can easily get to any important part of the city, plus bus and train station are very close.

At first glance, Hotel One Shot Tabakalera House completely matched our taste – modern design, tasteful décor, and a clean, contemporary style that immediately appealed to us. However, there are a few noticeable downsides: the windows are small and cannot be opened, which makes the room feel a bit stuffy. The curtain fabric is little, so darkening the room is difficult, and overall the rooms feel rather dim. Another issue was the Wi-Fi, which barely worked and couldn’t be fixed for three days. On the positive side, the complaint management was excellent – staff were professional, understanding, and offered a discount on the room rate as compensation. Aparking garage is conveniently located near the hotel, and guests receive a discount through the hotel. All in all, a stylish hotel with good service, but with some room for improvement in comfort and technical reliability.