Understated quarters in a contemporary property offering a 24/7 bar, as well as loaner bikes.
Address: P.º Menéndez Pelayo, 13-15, Santander
Phone: 942 31 99 00
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I first want to convey my gratitude to the staff. They were excellent. We did have a significant issue. Our initial room's air conditioner was not working. The staff stated there was no other room we could be moved to and suggested that we try just leaving the window open. This did not suffice to cool the room during the heat wave. The staff did manage to move us to a small room that overlooked the parking lot for the night. The AC was repaired that next day and we were moved back into the larger room. During our stay the internet was out of service. Lastly, the rooms were in need of a remodel with a fair amount of wear and tear. The location was great.
One of the few hotels in Santander and a classic NH property. Perfectly placed in a quiet locality, the proximity to all tourist spots, beach and dining places is a blessing. The rooms are basic, but has everything that you need. The breakfast is decent too, not worth 17 Euros but if you'd like the variety, then go for it. The front desk folks were great, they obliged for an early checkin as well for us. Housekeeping staff are super hardworking and you can clearly see that from how the place has been maintained.
Myself and a friend stayed one night (Sunday) in August. -Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room. Notes: -Hotel located up a hill. We arrived on foot the 1.4km from Santander bus station (Estación Autobuses de Santander) and had to drag our suitcases up the hill from the waterfront. -Taxi to Seve Ballesteros-Santander Airport is approximately €15-30 depending on demand. Uber is available. -Public bus from Estación Autobuses de Santander to Seve Ballesteros-Santander Airport is €3.20pp.
Perfect central location and very elegant hotel. The parking garage is quite tight, but the reception was excellent and very welcoming.
We book for 2 nights with a dog and the experience was amazing, all the staff was friendly, they even put a dog bed and give a toy in the room. The room was big and with private WC. The only thing not that good is the sound we can hear the street and the other rooms if you have a light sleep that maybe an issue. The location is very good because you can go by foot to everything in Santander center.
