2 / 5 Bad
Room: I felt in the bathtub because the holder came off the wall. Didn’t get seriously hurt, but would be serious for elderly guests. The screws were completely rusted. I asked them to check the other rooms. They offered a breakfast (18 euros) to compensate.
Food: not expensive for a 4 star hotel, but also not good enough, other places have a better cost benefit.
Good
Decoration and ambiance: very pleasant place, well lit and with good ventilation and spaces to rest.
Location: the best, beautiful views.
Service: all staff were very well trained and polite, some friendlier than others but overall good.
2 / 5 This is a 2 star hotel at a 5 star location. Beautiful views and building as well as an excellent breakfast, but a lot of shortcomings that are just not tolerable at this price point.
The pool area is dated and ugly, there are no slippers and no bathrobe, nor any complementary water.
Also, it is built within a tourist attraction which is crowded all day, meaning that whenever you want to have natural light in your room you will also have about twenty people looking in. As tourist access requires a ticket, there is only the main exit from the hotel, which is about 15 minutes by foot. As a consequence, every walk to the beaches that would only be about 100m away turns into a frustrating walk past the barricaded side exits all the way out of the fort and then around it on the outside.
This of course does not bother many guest residing here, as they are predominantly geriatric and don't even dream of going to a beach. Consequently, the visual and olfactory experience in the breakfast hall can only be likened to a retirement home.
The staff is alright, but I've certainly seen friendlier and more professional service at half the price.
5 / 5 Fantastic room looking over the sea, and exquisite treatnent from the receptionist. I hope to visit again soon.
5 / 5 So beautiful. Views from all around the peninsula were breathtaking and there is a walk inside the fortress and outside down to the rocks and beach. The property is spectacular yet unassuming. Went back for the burgers in the bar and the dining room full breakfast too. Both best stay in Spain yet. I don’t want to leave and can’t wait to come back!
5 / 5 Attentive staff, impressive cycle garage with well maintained tools. Large whisky measures.... Nice sunsets.