Accommodation listing for Pensión Augas Quentes in Caldas de Reis on Portuguese.
Address: Edificio Sevilla, Rua Porto do Río, 10, Piso 1ºA, Caldas de Reis
Phone: 637 47 70 40
Website: http://alojamientoscaldas.com/
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The accommodation is very good, the bed is cozy and the room is super clean. The only thing missing is that you can't find glasses or tea in the room, nor on the "reception." It has a shared bathroom, but it's super clean.
Clean but basic pension. Double room did not have AC but had a fan. Shared bathroom was clean but very humid.
I thought this was a very good double room near all the town's amenities. Sonia was very pleasant and helpful. I enjoyed my stay here.
Very pleasant one-night stay on the Camino de Santiago stage. The decoration is beautiful and the beds are very comfortable. It is renovated and cared for in detail. In addition, Sonia is very nice to me and helped me solve a problem with medication. I would repeat without a doubt.
The room is spectacular. Worthy of a 4 star hotel. New. Clean. Broad. Large and comfortable bathroom. I rate it low for the reception service. Because it doesn't exist. The entry has been by telephone instructions so far so good. But then I had constant messages from the owner to do the bizum before check out and send the details of the names and ID of the check-in through the Booking website. After these procedures she also asked us for images of our IDs, which we were already tired of and we told her to come and check out so she could do it herself at 11:30 and no one showed up. We go tourism not to do administrative tasks. I add to my comments that I have the owner's response and now it is even worse. We left the room at 11.30 sharp, no one was waiting. We knocked on the door that says private in case anyone was there. Not after check out as they say. My partner went up and down several times early in the morning and did not coincide with anyone. I heard someone talking on the phone who sounded like a worker but I don't think she has to get out of bed in her pajamas chasing anyone. In Booking I don't see that it says no reception. In any case that is not the problem. Otherwise, we will have to do the paperwork for photos, DNI, etc. In Booking, payment is made in the accommodation. In any case, the payment was made by bizum before check out the same night. And obviously we are not going to arrive and be there waiting for someone who has not told us that they are coming. It's absurd. As I said, we are going to go sightseeing. Obviously, if I sleep and no one tells me, I don't leave the room. I left at the time I indicated to you: 11:30. If check out is before that time then please put it in Booking or agree with me on a time to meet. But it was evidently not of his interest. Apologize and do not distort reality. Why are they making us seem unserious and I'm not going to allow it. Thank you. I have been to many accommodations and nothing like this has ever happened to me. That I have to get angry on a trip. In fact, I have never given a negative review because I don't give importance to small details and I don't like to harm anyone. But this answer is embarrassing.
