Accommodation listing for Pensão Estação Central in Lisbon on Portuguese.
Address: Calçada do Carmo 17, Lisboa
Phone: 21 342 3308
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Great experience third time over there and they never disappoint me. Newly renovated rooms and centrally located. Nothing you need more. Note There are still some rooms being renovated and modernized soon (as they have informed me) soon all rooms will be as brand new. Gonna be backk soon
The place is basic but the location is fantastic, right behind Rossio's train station. They could renovate a little and make it more pleasant, especially the corridors and reception area. But the room was clean and the mattress wasn't bad. Quite ok for a weekend. Our room had one double bed, one single and private bathroom. Convenient for a small family! We thought it was weird that we had to leave the key at reception every time we left but we understand it might be for security reasons considering the location. In any case, the owner was always there so we never had to wait.
I got a worst experience in my whole life. For starters I have to wait for my room for two hours and when i finally had one I found that room I got wasn’t the one I paid for. I saw a blonde lady before me say : thanks for switching that room is nicer, it’s clear as water that the receptionist gave my room ( I specifically requested a quiet one on the upper floor ) to another guest. I politely asked for another room according to my previous request but receptionist refused in very rude manner, he treat me like a dirt. The person at the reception was very aggressive and intimidating towards me .it was my first time in Lisbon and it was a awful experience. The hotels like that shouldn’t be allowed it’s was a real nightmare.
The WORST hotel I've ever stayed in. 59€ per night is ROBBERY! The receptionist is an elder man that is ARROGANT and IMPOLITE. The worst receptionist that I have ever met. Room is SMELLY (humidity and oldness) and is pathetically small. Virtually no space apart from the bed. Everything is OLD. Bathroom is a disaster. Tiny and not clean. Towels are placed on the top of shower curtain!!! There's even no holder for the showerhead. See picture.
Great location that allows you to walk to many places, also with a subway located at just 3 min distance. 24 hours reception which is really good. There was a problem with the hot water but when I asked they said they are gonna fix it, which they did. The room needs some improvements and the cleaning can be better in my opinion but in rest everything was okay. So let's say that for the money you pay, it's acceptable for 2/3 days.
