Refined hotel with a French-influenced eatery, plus an elegant bar, a lounge & a fitness center.
Address: Av. da Liberdade 127, Lisboa
Phone: 21 322 8300
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We are a family of five. We stayed here to celebrate the New Year. The lobby and restaurant were luxurious and cozy. The staff was very professional and accommodating. The rooms were as expected of a five-star hotel. The New Year's Eve dinner with musical entertainment at the Matiz Restaurant was a memorable experience for my family. The location is the best in the area. Our family had a wonderful New Year's celebration at this hotel.
Excellent location, spotless rooms, and warm, professional service. I appreciated the hotel’s sustainability efforts, though a water‑bottle refill station would be a great addition. A more modern smart‑TV setup and desk‑height outlets would enhance the stay, but overall it was a very comfortable and enjoyable experience.
This hotel deserves a 100 out of 5. My experience at this hotel was beyond superb. While the rooms were amazing and the breakfast was delightful, nothing beats the superb staff that we experienced. From the doorman who met our taxi at the door, to the front desk staff who checked us in and gave us some awesome recommendations to the turn down staff every night. I have to say the only disappointing thing was that I only stayed three nights. I would have definitely stayed longer.
A great, very convenient location on the city's main avenue, close to most attractions in the city center - ideal for a city break. Attentive service at Reception, breakfast, restaurant during lunch. Andre, the concierge, was extremely attentive and solved all minor requests we had with promptness and attention to detail. Eric, the Front Office Manager, who has been part of the team for 32 years, made us feel very welcome and we had a nice conversation. Strongly recommend for a leisure visit to Lisbon.
My wife, daughter and I stayed for our 3rd or 4th time at this hotel, I can't remember exactly but I think this was #4. The staff was friendly. Dinner was great. Our room (Junior Suite) is the ideal size for the 3 of us. It's really nice that the hotel has added the kid's play nook on level -1. We stayed for a little R&R but also had some work to do in Sintra so beyond going to take care of that one day, we just spent time in the hotel.
