5 / 5 The receptionist and the housekeeper did wonderful job. They cleaned my room daily when I stayed for a few consecutive night. They always smile and I felt i was welcomed. Stunning location that you can visit the nearby spots at one time. The room interior may look a bit old but all other things like the bathroom, the garden are perfect. You can feel you are living in a heritage. Also, you will get complimentary welcome drinks and water.
5 / 5 Amazing historical place located on the grounds of the castle, formerly the kitchen for the castle. Service is exceptional with transfers, honesty bar, happy hour, and a fantastic daily breakfast. I decanter of complementary Ruby Port in the room is a very nice touch. Breakfast or any time in the outside courtyard is a must when the weather is nice, you may get a visit feom the resident peacock family. The small museum in the basement is also worth a visit.
5 / 5 We had a wonderful stay! The location is perfect, and the staff couldn’t be kinder or more helpful. Breakfast was delicious, and we loved having tea and coffee available all day. In the evenings, enjoying free prosecco on the beautiful terrace was such a treat. The peacocks wandering around made it even more special. The hotel itself has a unique charm too — part of it used to be the castle’s kitchen, and you can still visit the old kitchen in the basement, now set up as a little museum. Everything was very clean, and we’d be happy to come back.
5 / 5 We loved our stay!!!!! The staff is very attentive. They will fulfill any need you have. The rooms and hotel grounds are spotlessly clean at all times. We just mentioned to the front desk that we wanted to get into the plunge pool and before we knew it there was pool towels and complementary flip-flops waiting for us right beside the pool. I will say that we found our mattress to be on the stiff side But a lot of people like that so it just depends on what you prefer. The pillows were very thin, but we asked for extras and were given plenty. The only thing that could take this hotel to the next level is if they did not allow smoking on the patio. We were sad to have cigarette smoke in our face during our meals, and even sadder to realize we couldn’t leave our hotel room windows open without the room filling with secondhand smoke. There’s plenty of space outside the hotel walls for people to smoke cigarettes. But that is my one and only complaint other than that, This hotel is fantastic and if cigarettes don’t bother you, you will have a perfect time here! Even the peacocks weren’t a big deal. They were so much fun to watch, they are loud, but we didn’t hear them at all during the night while we were trying to sleep.
5 / 5 For us it was the perfect place where to stay in Lisbon. Elegant small hotel, traditional decor, quiet atmosphere, friendly staff, excellent breakfast, VERY clean room. We loved staying here and appreciated very much the care we saw in every detail.