Grande Hotel do Porto

We arrived at the hotel very easily from the airport since the hotel is located very nearby the metro station. Even though the hotel is located at one of the busiest streets in Porto, it was very quiet during the nights. Staff was very helpful from the moment we arrived, offering to help with suggestions for places to visit and also they contacted a taxi to send us to the airport the last day. The entire hotel was very beautiful but the room was especially exceptional and also we felt the freshness and cleanliness everywhere throughout our stay. The breakfast was good (maybe they can add some more salty options) and the restaurant area was very well maintained. Definitely recommend ✨️

Stopped here for city break and was blown away how grand the hotel was. The door way was small then it opens up. Beautiful public rooms which have beautiful seating which we used having our last drink from the bar. Beautiful cocktail's made freshly. Our room was big enough for us with very high ceilings. We were at the back so quiet. Clean and well maintained. You are charged for the coffees you use 1.25 a euro each, down size no milk and very small cups. Breakfast was buffet style, nice choice all hot and freshly renewed as required. Attentive staff. Would recommend this hotel, positioned well for the market which is a must to go to. Lovely restaurants and cafes nearby .It is about a 20 minute walk up from the river. Restaurants would recommend the one opposite . Can't remember the full name but it is a green restaurant. Busy, self service, cakes in the front then opens up to a big restaurant. Good choice on menu of meat, fish and vegetarian. Food delicious and we had a very tasty wine and all was reasonably priced. Also we ate at Bolhao a gusto.It is a climb from the river but only about 20 minutes walk.

This hotel is set in the heart of Porto on a busy shopping street. It has a narrow frontage but it runs a long length. The hotel is like an arcade with rooms off the central corridor and exhibition areas of tasteful artifacts. We had a lunch in the large dining room. It was very tasty in typical Portuguese style. Worth a visit.

I’m not a serial reviewer and generally look for the good in my experiences. This hotel has a good location in a pedestrianised st near the main market. That’s where it ends. Let’s start with the welcome. The receptionist looked so tired I asked if if she was ok. She passed me the keys which didn’t work on two occasions with one staff member blaming the other. Next the breakfast which was poor and I heard more than one person comment. It felt like there was drive to save money not provide a great meal to set off a long walking day in Porto. One our first day there was one coffee machine serving a full room with the resulting queues and frustrations. I saw bored staff cleaning table crumbs directly onto the chairs instead of onto a tray. I chose a suite because we like a bath and most rooms in Porto don’t have one. The room was acceptable but I reported a leak in the toilet cistern twice and had to wait in the room for someone to come . Apparently the person I reported it to didn’t feel it was important enough first time . I asked to have some milk for my coffee but apparently they don’t offer that said another staff member deposited there being a mini fridge in the room. No milk substitutes either. Weird. The main issue for me is the staff seemed so bored and uncaring throughout the hotel and I would avoid and won’t be going back.

Best location to see the city. Late check in was efficient and nice, our bell boy was super polite. We were stunned by being in such a historic place, and pleased that facilities were fully functional and luxurious. Francisco and Isabel at the front desk were kind enough to tell us some of their stories working there and shared via email the brief story of the hotel. Angelo, the server at the restaurant is always on point, we were pampered. Great price value ratio, the best in town, highly recommend. You have the amazing beauty of the city right in front of your eyes everywhere you look in this hotel. The bartender at the lobby is super efficient and the chicken wings were delicious, our check out was also super friendly. Everyone was doing their best to make us feel great. Gym is small, there is a lovely chocolate store right next door.