5 / 5 This was our first time in Porto and from the time we got to the hotel to when we left was amazing. The staff they're courteous and friendly. The room was clean and comfortable. They have some cute comfortable sitting areas upstairs where you have a view of the river. Would definitely recommend this hotel. Would stay there again.
5 / 5 This was a fantastic stay in a truly perfect location; close to Gaia, the funicular, very safe and easy access to everything nearby (as easy as it gets given the hills).
We absolutely loved our stay, and what truly set it apart was the staff. Every interaction was thoughtful, attentive, and genuinely helpful. The level of service felt comparable to a five star luxury hotel. When a marathon prevented our taxi from reaching the door, the team personally carried our luggage up the hill without hesitation, which perfectly summed up their commitment to guest experience.
I especially want to recognize Hugo P., who made this trip extraordinary. His service was exceptional. He was knowledgeable about the area, offered spot on recommendations, and was always proactive and welcoming. His presence felt like having a dedicated concierge throughout our stay. Hugo’s individual efforts genuinely elevated our experience and made our time here even more memorable.
It goes without saying that we recommend this hotel, and are looking forward to a return visit!
5 / 5 Service exceptional. I would give 10 stars if I could. I "complained" about not having a bathtub and they immediately switched rooms for me. Alberto (not sure I got the name right, sorry) was outstanding with welcoming us and making sure our stay was perfect. The hotel in house port was my favorite port in Porto. They even gave us a small bottle to take home.
The location is very walkable along the river. There is a hill to go up to the first main street if you want to catch an Uber. There is also a bus stop right up there as well that is very convenient. It's maybe a 3 minute walk.
The two bartenders we interacted with (I think it was Hugo and Pedro, sorry again) were very helpful and friendly as well. Good cocktails.
Would definitely recommend this hotel for a few days in Porto.
5 / 5 From the first moment we arrived, the service and hospitality was impeccable. The staff was always available and knowledgeable in answering questions. The breakfast was incredible and had a huge variety of delicious food exquisitely presented. Hugo was our daily gracious, friendly, and attentive waiter. Mariana greeted us with warmth and a smile every morning making us feel very comfortable. I would highly recommend this hotel in Porto. Awesome location on the river as well. There is a lovely wine bar and beautiful niches for sitting throughout the hotel. 5 stars plus for Pestana Vintage Porto Hotel!!
5 / 5 One of the best hotels I've ever been.
From the moment you set foot you're welcomed with a glass of Porto's wine.
The room, amazing. Ample, with a great view of the river and the bridge.
Breakfast, awesome. With great variety of food and items to order.
If going to Porto you can't go wrong with this hotel.