Modest rooms, suites & apartments in a relaxed hotel offering a cafe & a polished bistro.
Address: Rúa Cuba 19, Vigo
Phone: 986 48 02 50
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My recent experience with this hotel was a nightmare. We booked a "studio room at what was presented as a 3-star hotel. However, upon arrival, we were directed to an entirely separate building, not part of the main hotel, to what they called a "studio" This was a small, room/apartment that looked nothing like the pictures online. It was old, without a sofa, ugly, incredibly dark, and frankly, there was a feeling that it is quite dirty. The worst part was the awful smell. The bathroom reeked terribly, and the common areas were smelly as well. When we tried to address this shocking discrepancy and requested to change rooms, the front desk lady was completely unhelpful. She offered no alternatives, showed zero empathy, and didn't even bother to apologize for the situation. We were left with no choice but to immediately search for another hotel in Vigo and incurred a cancellation fee for this dreadful place. We did not stay there but paid for the first night. This entire experience was a complete waste of money, time and it was incredibly stressful. Hotels in Vigo are far superior and offer genuine value. Do yourself a massive favor and do NOT book here.
Comfortable rooms, lovely big shower and a good, varied breakfast. Location is not that great as it is just outside of the main area of town and there are not a lot of eateries.
Our two nights at Sercotel Tres Luces were decent. The rooms were clean and the lobby offered a spacious, inviting atmosphere. However, as pilgrims, we felt the hotel could be more accommodating. A seemingly simple request, like an electric kettle in the room, wasn't readily available. Hot water is essential for us, and the only solution offered was getting it from the restaurant, which surprisingly charged for it. We attempted to reach the manager to discuss this, but it seemed there were higher priorities. While the hotel was okay, I wouldn't readily recommend it to fellow pilgrims. Just being honest.
Very clean and hospitable. Highly recommend
We were in a small triple with no view. The beds were comfortable. Continental Breakfast has a decent selection of cold and hot food. Coffee could be better.
