Hotel Alda Palacio Valdés

Very nice hotel. Clerk at reception was excellent. Room was very clean and bed was comfortable.

We enjoyed our stay. The hotel has friendly staff.

We called late and asked specifically for a quiet room. The check in process over the phone was a bit of a pain but the person on the phone was friendly and after 15min we could finally enter the hotel. What we got when we reached though was an extremely noisy room on the first floor facing the street with a window without soundproofing or outside blinds, I can hear every car passing and people talk in the street even with earplugs. At 8am on Saturday the cleaner starts her work, her local is just outside the room and we can hear absolutely everything. Cannot recommend this place to anyone with ears. Location is convenient but not particularly nice.

The location is great. Central, yet quiet. Very friendly and helpful staff. Breakfast was really good as well. A lot of choices and everything is delicious. I only missed eggs. The only cons were: Most of the walls are dry walls and you can hear a lot from other rooms (luckily there were not many guests). A/c didn't work all night, only started to work in the morning. We kept the window open, but I am afraid of what will happen in summer.

The bed was terribly uncomfortable!! It felt like we were sleeping on springs. It needs to be replaced. That said, the staff were great and the location is ok, it’s near the plaza. The place was run-down for a Palacio. Such a bummer for the price.