Stylish property offering refined rooms & suites with complimentary Wi-Fi, as well as a bar.
Address: Av. del Cid Campeador, 42, Burgos
Phone: 947 22 80 00
Website: http://www.marialuisahotel.com/
Turn this route data into a practical day plan with live maps, elevation profiles, and stay planning.
We were given a room with a malfunctioning bathtub: the drain wasn’t working properly, so our entire family (two adults and two children) had to shower while standing in muddy water up to our knees. To make things worse, the shower screen wasn’t fixed in place and kept swinging left and right. The hairdryer was extremely outdated and barely worked at all. The toilet had a bizarre configuration — it faced the wall with such a small gap that our knees were touching the wall while using it. In addition, the window above the air conditioner wasn’t properly secured, so the vibration from the unit caused it to rattle loudly, making it impossible to sleep. We had to switch it off during the night. Nevertheless, our main complaint was the bathtub. We reported the issue immediately after discovering it. Several staff members came to try to fix it, but they were unsuccessful. We were not offered a different room. At the check out the hotel also refused to provide a refund despite the unacceptable conditions.
A little dated rooms.. but for the price absolutely great value so would come again. Staff amazing,location great 👍 Thank you for everything
The receptionist, Sonia, was lovely. Unfortunately, the room was very small, air conditioning didn’t work, parking was extremely limited, breakfast was mediocre -at best.
A lovely place to stay and discover Burgos. The room is very-very clean, with a comfortable bed, big bathroom and a small fridge. Overall, the hotel is designed with attention to details, looks stylish and at the same time cosy. The staff were very friendly and ready to assist. You can leave your car for 13 EUR/day in an underground parking. The breakfast was perfect! Everything fresh and of high quality. Thanks a lot for your hospitality!!!
Good location but quite disappointed for the price. The rooms on the street side are pretty noisy, you can hear anyone talking outside, at least the traffic was light during the night. The heating in my room wasn't working (6°C outside that night), and the sheets on the other room were scattered. Breakfast is ok, the orange juice was expired, they threw it away only after another client complained.
