Unfussy rooms, some with river views, in an unassuming property featuring a restaurant & a bar.
Address: Av. de Palencia, 3, León
Phone: 987 21 66 50
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I had a panic the last night I was there because of a glitch with my credit card booking my onward accomodation and the person at the front desk (Sergio--afternoon to 11 shift on Nov 3rd) did everything in is power to help until the issue was resolved. The service was very good the whole time and the staff were all friendly, but I'd give it 5 stars just based on that one encounter. The rooms are fine and clean but not fancy and the location is great, particularly for those areiving by train, as others have said.
The place is great, everything is not too far away. The service is pretty good too, but it's cold, soundproofing doesn't exist, same breakfast every day, wifi is terrible and the room doors are very hard to manage. Rooms are clean and are well taken care of, but besides that, nothing too good. For cheap, it is possible to stay here.
Only the price and reception are good. Also location is great, close to train and bus stations and not far from city centre. Now.... Soundproof is non existent and everything can be heard from everywhere. The hotel is old and in desperate need of renovation and freshen up. It looks old, tired and wear off. The worst are the mattresses, and that's the most important part! We checked several rooms and all were similar: very very soft. Bed are awful really. Yet, it's a cheap hotel so.... Your choice. Not for me, definitely.
It's a decent hotel just next to the train station and 10 min to the city center. It's a bit run down and lacking some renovation but it's clean. The bed was a bit too hard for my taste and pillow also not great. Surprisingly we had a window to the main street but you don't hear much and can sleep well.
I am really gutted as this hotel ruined my entire stay in Leon. I booked for two nights, and I arrived in the morning of day 1. They told me I could check in for free and the could accommodate me being earlier than 3 pm! I booked a double room, they said they had only single rooms. They put me in a single room, they charged me an extra night for the few extra hours even though they had said it was free!!! They also charged me the price of double room for the single room. The morning staff were horrible, the lady was super rude and mean, the guy was always high on drugs! There was no respect or kindness to customers! Rough, rude and cheap service! Never ever seen anything like it. Avoid it while you can!
