Hotel Avenida - Pamplona

I had a very nice stay. The room was comfortable and the staff are very friendly and helpful. The breakfast is fine. Just follow the instructions and contact them to get in outside normal hours, but there was often someone at reception even outside these times. They are very quick to respond if you contact them.

You can’t beat this location, steps away from the old town area. The hotel was totally fine and definitely basic. Rooms are small, that’s normal for Europe. the shower was excellent. We liked having a balcony to step out onto and get fresh air. The two person lift was helpful since otherwise we had to walk up 4 flights. However the walls are a bit thin and we heard neighbors conversations pretty clearly. There was water damage in various corners of the room and bathroom. It felt like the hotel was either about to be renovated or was in progress of renovations. The lobby attendant had a temporary rolling desk and no chair, and the lobby was not very welcoming. Functional but not decorated attractively. The parking is around the corner in a neighboring garage you have to manually open and close the doors. There is no electric charging in the garage. I might stay here again for a last minute booking but it feels like there are probably comparable places to stay for that quality if you book a little more in advance.

Rooms: refurbished very well, the beds were comfortable, but there was a smell of tobacco and a leak in the bathroom Service: did not help to book us parking by staying a couple of minutes past their set time for this, when the first card did not work Place: walking distance to the old town

Perfectly good hotel in Central Pamplona close to bus station. Slightly odd check in system online but it worked. The room was small but perfectly comfortable beds and clean bathroom. Plenty of convenient plugs which most hotels don't do. Overall recommended. Service only 4* because we barely saw them or needed them but the receptionist we met was very charming.

Wow. Does this place have issues. I have been on a two-month European tour, and this is the first negative review I've posted. The room is adequate and has been updated, so I'll give it that. Still below an Ibis Budget, but it's an older building. But the rest of the property is run down and dirty. Stained carpets and walls, etc. It is right on a busy street with no ability to park in front nor anywhere around the hotel. When I say nowhere to park, I am not kidding. The lane in front of the hotel is active and curbed all the way down the block. You can see the entrance to the hotel as you drive by, though. I had to circle around a four-block radius to find my way to a back street and park illegally while I checked in. OK, fine. But that should be noted; and, if it is, my bad. The front desk woman is of little use. The system is all about giving you the information via WhatsApp, so she's put out if you knock on the office door. My door code didn't work the first time, and I didn't appreciate the attitude as if I didn't know how to key in a number. The neighborhood is an industrial zone, but I did find two good restaurants not too far away (Alhambra & Maira). I strongly recommend Maira. But what is most annoying is the lack of internet. Oh, they say they have WiFi, but it won't connect any of your devices to the internet. I'm having to use my phone's hotspot. That's unacceptable these days. It's 3pm and I just feel like going to bed and getting up and out of here before the sun's up.