Deplorable level of service and poor attitude to customers. We called at midday during our hike on the Camino, inquiring about available beds - they had 2 beds available, but they asked for Credit Card details in case we would not show up. We took the time to provide that, and we relaxed that we now had a place to sleep. However, we were called after while and informed they had already occupied the bed by other travelers, so no beds. My suggestion is: get your info in order before confirming bed to customers - this is not professional. You can do better.
Estella · guesthouse
Pensión Ibai Ega
Guesthouse accommodation in Estella. Explore photos, guest feedback and practical details for your stay.
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Recent reviews
Great accommodation, spotlessly clean and the owner, caretaker was very friendly and helpful.
Beautiful apartment in a lovely quiet location only a stones throw from the centre of town. Really welcoming and super helpful
Great place to stay
Unbeatable value for money. We spent just one night, renting one of the rooms. Super clean, very comfortable bed. Everything is new, and everything you need is at your disposal. Air conditioning, underfloor heating, hairdryer, kitchenware... Very quiet location yet very close to the center. Easy parking nearby. The manager was very polite, friendly, and helpful. A lovely person. Thank you very much!!!